Question / Problem:
What are some RPA-related best practices / considerations to take into account before changing a Windows account password?
Answer / Solution:
Before changing your Windows password, check the following components in RPA / Kapow and update as needed:
- RoboServer / Tomcat services. - update the Windows service's Log on tab property as needed. RoboServer as a Windows service is not installed by default - it must be installed manually so it's possible you may not have this (refer to the RPA Administrator's Guide for instructions and examples). Tomcat services are installed in a similar manner but accomplished using Tomcat documentation.
- Password store in Management Console - located under Repository | Password Store (if used).
- Robot File System - located in Management Console under Repository | Robot File System tab (this option only displays if RFS is configured and enabled).
- Robots - all steps that have hard-coded password (Webkit and Device / desktop automation steps).
Always test in a lower environment prior to updating production to ensure there are no other issues.