Skip to main content
Kofax

Robot Execution doesn't wait for connector deployment

3024580

Question / Problem: 

When executing a robot in MC that has a connector, the following error is thrown:

Error from theCall Desktop Automation Workflow action. Exception: DeviceIssue. DesktopAutomation Service failed during execution of the request. Record values do notmatch: Value for field 'Connector' is invalid: Union has no variants, and can only accept a nameless value.; . Location: "Custom Action on local"

 

Answer / Solution: 

This is due to a timing issue as we assume that all connectors are deployed when actual robot execution starts. The execute part of the robot should have “wait if not finished deploying”.. 

This is a Bug: Bug 1499855: Robot Execution doesn't wait for connector deployment

Workaround:

Add a Wait step before the DA step.

 

Applies to:  

Product Version
Kofax RPA 11>

 

 

  • Was this article helpful?