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Kofax

White-listing Best Practice

3024006

Question / Problem: 

What directories should be white-listed for RPA / Kapow when configuring security and anti-virus software?

Answer / Solution: 

For a list of Kapow / RPA applications (Application White-listing), refer to KB 3025480.

RoboServer

1. Installation path to this application.

2. Working folder which is located under the user account that is running RoboServer (this includes Management Console when running in embedded mode):

for Kapow: \Users\{Kapow user}\AppData\Local\Kapow\{version}

for RPA: \Users\{RPA user}\AppData\Local\Kofax RPA\{version}

for Kapow and RPA: \Users\{Kapow/RPA user}\AppData\Local\JxBrowser

Design Studio

1. Install path for this application

2. Working folder which is located under the user account that is running Design Stuudio:

for Kapow: \Users\{Kapow user}\AppData\Local\Kapow\{version}

for RPA: \Users\{RPA user}\AppData\Local\Kofax RPA\{version}

for Kapow and RPA: \Users\{Kapow/RPA user}\AppData\Local\JxBrowser

DAS Machines:

1. Install path for this application

2. Working folder which is located under the user account that is running Desktop Automation Service:

DAS for Kapow: \Users\{DASUser}\AppData\Local\Kapow\{version}

DAS for RPA: \Users\{DASUser}\AppData\Local\Kofax RPA\{version}

v10.6 and newer, also include: \ProgramData\Kofax RPA

MC - Embedded

1. RoboServer installation path

2. Working folder which is located under the user account that is running RoboServer:

for Kapow: \Users\{RS user}\AppData\Local\Kapow\{version}

for RPA: \Users\{RS user}\AppData\Local\Kofax RPA\{version}

MC - Tomcat

1. Tomcat installation path and all .jar files used by Management Console / RoboServer within.

 

When using the embedded Derby database, that data and all related files are also included in the above paths.

Applies to:  

Product Version

Kapow

RPA

9.x

10.x

11.x