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Kofax

White-listing Best Practice

3024006

Question / Problem: 

What directories should be white-listed for RPA / Kapow when configuring security and anti-virus software?

Answer / Solution: 

RoboServer

1. Installation path to this application.

2. Working folder which is located under the user account that is running RoboServer (this includes Management Console when running in embedded mode):

for Kapow: \Users\{Kapow user}\AppData\Local\Kapow\{version}

for RPA: \Users\{RPA user}\AppData\Local\Kofax RPA\{version}

for Kapow and RPA: \Users\{Kapow/RPA user}\AppData\Local\JxBrowser

Design Studio

1. Install path for this application

2. Working folder which is located under the user account that is running Design Stuudio:

for Kapow: \Users\{Kapow user}\AppData\Local\Kapow\{version}

for RPA: \Users\{RPA user}\AppData\Local\Kofax RPA\{version}

for Kapow and RPA: \Users\{Kapow/RPA user}\AppData\Local\JxBrowser

DAS Machines:

1. Install path for this application

2. Working folder which is located under the user account that is running Desktop Automation Service:

DAS for Kapow: \Users\{DASUser}\AppData\Local\Kapow\{version}

DAS for RPA: \Users\{DASUser}\AppData\Local\Kofax RPA\{version}

v10.6 and newer, also include: \ProgramData\Kofax RPA

MC - Embedded

1. RoboServer installation path

2. Working folder which is located under the user account that is running RoboServer:

for Kapow: \Users\{RS user}\AppData\Local\Kapow\{version}

for RPA: \Users\{RS user}\AppData\Local\Kofax RPA\{version}

MC - Tomcat

1. Tomcat installation path and all .jar files used by Management Console / RoboServer within.

Applies to:  

Product Version

Kapow

RPA

9.x

10.x

11.x