Skip to main content
Kofax

Unable to load a dynamic chart

Article # 3042757 - Page views: 22

Issue

Unable to load a dynamic chart.

 

Cause

When moving the cursor over the chart, a pop up should appear with data and their values.

 

Solution

Enabling all polyfills and adding a custom one for Fetch makes the chart load, but doesn't trigger the popup because moving the mouse in Webkit doesn't support relative shift using XY coordinates.

Some changes have to be made in Robot Configuration -> Default Options -> JavaScript Executions. Please, add all polyfills by clicking on + All and a custom one (Fetch) by clicking on + Custom.

JSChanges.jpg

Using CEF with the Offset option in Move Mouse step can trigger the popup, but we believe that coordinates should be hard-coded.

The custom Fetch polyfill must vary, so please contact our Technical Support in order to get its content. 

 

Level of Complexity 

Moderate

 

Applies to  

Product Version Build Environment Hardware
RPA 10.7 and higher      

 

References

Add any references to other internal or external articles

 

 

Article # 3042757
  • Was this article helpful?