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Kofax RPA Log Matrix

Article # 3035999 - Page views: 307

Issue

Where can i find RPA logs?

 

Solution

Component File Name/Table Name Folder/Location Comment

Management Console

(deployed into Tomcat)

service-stdout.YYYY-MM-DD.log

<Tomcat installation folder>\logs

E.g. C:\Program Files\Apache Software Foundation\Tomcat 8.0_Apache_Tomcat8\logs

or /usr/local/Tomcatn /Logs on Linux for example.

 
service-stderr.YYYY-MM-DD.log

<Tomcat installation folder>\logs

E.g. C:\Program Files\Apache Software Foundation\Tomcat 8.0_Apache_Tomcat8\logs

 

catalina.YYYY-MM-DD.log

or

catalina.out

<Tomcat installation folder>\logs

E.g. C:\Program Files\Apache Software Foundation\Tomcat 8.0_Apache_Tomcat8\logs

 
RoboServer

Wrapper.log
 

- not enabled by default, see Comment column

Custom, defined by

wrapper.logfile parameter

or

<Kapow installation folder>\bin

E.g. D:\Program Files\Kapow 9.7.4 x64\bin 

or ~/.Kofax RPA x.x.x.x/Logs for user running RoboServer on Linux

To enable, uncomment and edit the lines below in common.conf and restart RoboServer:

wrapper.logfile.loglevel=DEBUG
wrapper.logfile=C:\logs\WrapperDebug_RoboServer_ROLLNUM.log
wrapper.logfile.rollmode=SIZE_OR_WRAPPER
wrapper.logfile.maxsize=50m
wrapper.logfile.maxfiles=10

Please see this KB article if you're using RPA v10.7 to avoid possible Wrapper Rolling issues.

RoboServer Wrapper Logs do not Roll by Size (v10.7)

Server Messages

Logs tab in Management Console > RoboServer

or, directly in the RoboServer Log Database:  in the SERVER_MESSAGE table

You can set up the retention policy for your logs in the RoboServer Log Database by specifying a number
of days to keep the logs and a number of messages in the robot run. The logs are cleaned on a daily
basis by deleting the oldest messages first. The default values are 10 days and 500 messages.

This setting can be changed from Management Console > Admin > Settings > RoboServer Log Database.

Kapow Browser Crash Dump

Windows:

C:\Users\UserRunningService \AppData\Local\Temp\Kapow

Linux:

/tmp/Kapow

 
Instant Crash Dump Run process explorer, right click on the kapowbrowser.exe from which you what to extract the dump: Create Dump > Create Full Dump... or Create Minidump... To identify the PID of the related -ona | find "50001" (if the Kapow on the RobotServer 50001)
Robot Robot Runs and Robot Messages

Logs tab in Management Console

or directly in the RoboServer Log Database: ROBOT MESSAGE and ROBOT_RUN tables

You can set up the retention policy for your logs in the RoboServer Log Database by specifying a number
of days to keep the logs and a number of messages in the robot run. The logs are cleaned on a daily
basis by deleting the oldest messages first. The default values are 10 days and 500 messages.

This setting can be changed from Management Console > Admin > Settings > RoboServer Log Database.

Crash Dump C:\Users\UserRunningService \AppData\Local\Temp\Kapow Enabled by default
Schedules Schedule Runs and Schedule Messages

Logs tab in Management Console

or directly in the RoboServer Log Database: SCHEDULE_RUN and SCHEDULE_MESSAGE tables

You can set up the retention policy for your logs in the RoboServer Log Database by specifying a number
of days to keep the logs and a number of messages in the robot run. The logs are cleaned on a daily
basis by deleting the oldest messages first. The default values are 10 days and 500 messages.

This setting can be changed from Management Console > Admin > Settings > RoboServer Log Database.

Desktop Automation

Device Automation Service.log

or

Desktop Automation Service.log (since version 10.4)

 

Level of Complexity 

Easy

 

Applies to  

Product Version Build Environment Hardware
Kofax RPA All      

References

Add any references to other internal or external articles

 

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