RPA Support for Cloud-based Database services
Article # 3039134 - Page views: 55
Is RPA supported on cloud database services like Amanzon RDS?
As long as standard JDBC drivers can be used for connections to databases and port requirements, performance, etc. are all met on these platofrorms, RPA will work fine.
Kofax will provide best-effort support with R&D assistance as needed, however, for any issues where workarounds are not found and / or product change is required, those requests will be reviewed and decided upon by product management and could be road-mapped depending on the scope of the fix.
General Cloud Support Statement:
Level of Complexity