Skip to main content
Kofax

403 Forbidden Errors Loading Page Using Webkit

Article # 3046969 - Page views: 23

Issue

Load Page step fails to load with this error.

 

Cause

Website possibly detecting bot automation.

 

Solution

Enabling browser trace in Design Studio (DS) can help identify whether or not anti-bot technology is being used to reject the load. Security applications such as Cloudflare may show up in the trace and prevent the website from loading. Often times adding polyfills, enabling HTTPS 1.2 and updating User Agent information may not resolve this. 

 

To resolve this, try to open the page using Chromium via a Desktop Automation Browser or Open step. Chromium is updated often and newer engine may help resolve this issue.

2022-06-02 08_23_06-Window.png

 

 

 

 

Level of Complexity 

Moderate

 

Applies to  

Product Version Build Environment Hardware
RPA

11.x

10.x

     

 

 

 

Article # 3046969