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Application elements cannot be selected in Desktop Automation Workflow

308717

Symptoms

Cannot Left Click and highlight any object in the Desktop Automation - Recorder View. Instead of one element being selected, the whole page/application/frame is selected.
The following errors can be found in the Desktop Automation service log:

  • Java Script Failed to Initialize
  • Java Access Bridge files are correctly installed into Windows system folders: False
  • Registry key SOFTWARE\JavaSoft\Java Runtime Environment does not exist
  • Java Access Bridge is enabled: False

Cause

Java Access Bridge not installed.

Resolution

Install Java Access Bridge. Refer to the "Java Access Bridge" section in the Kofax RPA Installation Guide for detailed instructions.
https://docshield.kofax.com/RPA/en_U...onGuide_EN.pdf
 

NOTE: This applies when the application being accessed through Desktop Automation is a Java application.

 

Applies to:  

Product Version Category
Kofax RPA 10.0 and later Desktop Automation

 

Author: