Application elements cannot be selected in Desktop Automation Workflow
Article # 3035869 - Page views: 182
Issue
Cannot Left Click and highlight any object in the Desktop Automation - Recorder View. Instead of one element being selected, the whole page/application/frame is selected.
The following errors can be found in the Desktop Automation service log:
- Java Script Failed to Initialize
- Java Access Bridge files are correctly installed into Windows system folders: False
- Registry key SOFTWARE\JavaSoft\Java Runtime Environment does not exist
- Java Access Bridge is enabled: False
Cause
Java Access Bridge not installed.
Solution
Install Java Access Bridge. Refer to the "Java Access Bridge" section in the Kofax RPA Installation Guide for detailed instructions.
https://docshield.kofax.com/RPA/en_US/11.0.0_qrvv5i5e1a/print/KofaxRPAInstallationGuide_EN.pdf
NOTE: This applies when the application being accessed through Desktop Automation is a Java application.
Level of Complexity
Easy
Applies to
Product | Version | Build | Environment | Hardware |
---|---|---|---|---|
Kofax RPA | All |
References
Add any references to other internal or external articles
Article # 3035869