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Application elements cannot be selected in Desktop Automation Workflow

Article # 3035869 - Page views: 182


Cannot Left Click and highlight any object in the Desktop Automation - Recorder View. Instead of one element being selected, the whole page/application/frame is selected.
The following errors can be found in the Desktop Automation service log:

  • Java Script Failed to Initialize
  • Java Access Bridge files are correctly installed into Windows system folders: False
  • Registry key SOFTWARE\JavaSoft\Java Runtime Environment does not exist
  • Java Access Bridge is enabled: False



Java Access Bridge not installed.



Install Java Access Bridge. Refer to the "Java Access Bridge" section in the Kofax RPA Installation Guide for detailed instructions.

NOTE: This applies when the application being accessed through Desktop Automation is a Java application.

Level of Complexity 




Applies to  

Product Version Build Environment Hardware
Kofax RPA All      


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Article # 3035869
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