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Best Practice for Resolving Issues with Browser Update Messages


Question / Problem: 

Some websites in Design Studio display a message about updating the browser engine. Can this be done in Kapow / RPA and if, yes, how?

Answer / Solution: 

Although is not possible to update the browser engine in Kapow / RPA, there are some settings that can be altered to help troubleshoot and sometimes resolve this issue.


1. If the robot is configured for minimum execution, change it to full execution mode and retest.

2. Enable polyfills.

3. Using Chrome with Developer Tools network trace enabled, capture the user-agent header data and configure the robot to use that working version.

4. Test using Device Automation (Chromium). Create a DA step and, in workflow editor, see if the browser will come up using Chromium via an open step.


Applies to:  

Product Version Category
Kapow / RPA 10.3.x and newer

Design Studio




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