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Kofax

Cannot make backup/export project on Kapow RPA v10.5 with Tomcat and Oracle12c

3020039

Question / Problem: 

We have switched the database from SQL server to Oracle.
After that, we get error when we try to perform backup or export project on our Management Console.

Answer / Solution: 

Under certain circumstances, data stored in the database becomes NULL, and that interferes with the ability to draw a backup from the system.
This bug has been fixed on Kofax RPA version 10.6 or later.

Applies to:  

Product Version
RPA 10.5