Question / Problem:
I have configured MySQL as "logdb" of my Kofax RPA.
When I configured the db setting on the Management Console and click on the "Test" button, I got a successful connection message.
But I got an error stating it is not able to access the log database on the Management Console and I cannot see te logs.
Answer / Solution:
In case of MySQL, you also need to execute C:\Program Files\Kofax RPA<version>\documentation\sql\logdb\update\mysql-update.sql in addition to the script in C:\Program Files\Kofax RPA<version>\documentation\sql\logdb folder.