Connection to Desktop Automation Service timed out in v11.1

Issue

The DA robot encounters a timeout error and fails to execute with random frequency. RS is not able to communicate with DA and times out, looking like DA is forced to disconnect from the RS.

Cause

 

We don't think that the problem is related to bug 1617869, but we're still investigating the root cause of the issue. 

Solution

-

Level of Complexity 

Moderate

Applies to  

Product	Version	Build	Environment	Hardware
Kofax RPA	11.1.0.4

References

 

Article # 3040350