Skip to main content
Kofax

Desktop Automation - "ERROR MCClient - Problem sending event, status=error, error message: Unable to parse parameter 2020-01-20T11.28.56.410Z : Unparseable date: "2020-01-20T11.28.56.410Z""

3020226

Question / Problem: 

When I try to run the Desktop Automation Service, it fails with the following message:

"ERROR MCClient - Problem sending event, status=error, error message: Unable to parse parameter 2020-01-20T11.28.56.410Z : Unparseable date: "2020-01-20T11.28.56.410Z""

Answer / Solution: 

This issue was seen if the Windows Regional format was set to a Format which has the dot as separator for the time. For example [English (Finland)].

Setting the regional format to a format with : as separator in the time solved the issue.

 

Applies to:  

Product Version
RPA 10.7

 

 

  • Was this article helpful?