We are trying to make a robot which have a Desktop Automation step.
In the Desktop Automation step, we are using local machine instance and trying to open Excel file.
When we started Robot in Design Studio we had a good result, but if we started the robot in Management Console, we got error bellow.
Device Issue. Error executing command: Error creating excel instance: Unknown error 0x800A03EC. Location: "Open on local"
This error is caused by an Excel's headless mode behavioral feature.
To resolve the error, perform the following:
1. Create two empty folders (if they don't exist yet):
2. Make sure the user of Windows service has access rights to these folders. These folders allow Excel to be started from a service.