"C:\Program Files (x86)\Passlogix\v-GO SSO\Helper\Java\ssojho64.dll" is called and EXCEPTION_ACCESS_VIOLATION (0xc0000005 ) appears to be occurring.
Oracle called by JVM but not compatible.
This issue occurs to all RPA releases after the move from Oracle JRE to Open JRE
Some Google searches lead us to believe that Oracle Enterprise Single Sign-on is causing other Java-based applications to crash.
See, for instance, this bug registered on the Oracle website.
Kofax suggests, either
1) Contacting Oracle support, to ask for a fix of their software, that would prevent it from crashing other applications, or
2) Disabling Oracle Enterprise Single Sign-on for our software.
Level of Complexity
|RPA||All Open JRE Releases|
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