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ERR CONNECTION REFUSED Launching DTS Validation

3011082

Symptoms:

Document Transformation Server (DTS) Validation Thin Client page won't open. Errors below

  • This Page Cannot Be Reached
  • ERR_CONNECTION_REFUSED

Cause:

Installing DTS in Windows Server 2016. This is an incompatible Operating System to older Kofax RPA / Kapow versions.

Solution: 

Upgrade Kofax RPA and DTS to version 10.6 or higher. Upgrading just the DTS component and leaving Kofax RPA in an older version is not a supported configuration. 

Refer to the Kofax RPA 10.6 Instalation Guide below for information regarding upgrade procedures.

https://docshield.kofax.com/RPA/en_U...onGuide_EN.pdf

 

Applies to:  

Product Version Category
Kofax RPA 10.5 and older Document Transformation Server

 

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