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How to Log into a Citrix Application Using Device Automation

Article # 307584 - Page views: 1037


When using Device Automation to log into a Citrix application, the Citrix application may time out after Device Automation clicks the log in button. 


The 3rd party software used for the RDP connections in Device Automation is not behaving properly when clicking the log in button. 


Add a registry key on the machine with the Device Automation Service with the values specified below:


Location: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432node\Citrix\ICA Client

Name: VdLoadUnLoadTimeOut

Value: 30