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How to Log into a Citrix Application Using Device Automation

Symptom: 

When using Device Automation to log into a Citrix application, the Citrix application may time out after Device Automation clicks the log in button. 

Cause:

The 3rd party software used for the RDP connections in Device Automation is not behaving properly when clicking the log in button. 

Resolution:

Add a registry key on the machine with the Device Automation Service with the values specified below:

 

Location: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432node\Citrix\ICA Client

Name: VdLoadUnLoadTimeOut

Value: 30