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Kapplets application is starting before MC and failing

Article # 3035205 - Page views: 45

Issue

KApplets starts before the MC and registers an error that it is unable to license and start. Adding logs for this.

 

Cause

MC in production should be running in a standalone Tomcat and not being executed in embedded mode "on-demand".

The issue reported is expected because MC is the first component that needs to be up and running before starting RoboServers and Kapplets or other RPA components/services.

 

Solution

Have Koiax RPA Management Console up and running before starting any other Kofax RPA component. 

 

Level of Complexity 

Easy, Moderate, High

 

Applies to  

Product Version Build Environment Hardware
Kofax RPA 11.x      

References

Add any references to other internal or external articles

 

Article # 3035205
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