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The Export Failed: Export has not completed

Article # 306954 - Page views: 1379

Question / Problem: 

When I try to export my Management Console project, this error occurs “The Export Failed: Export has not completed”?

Answer / Solution: 

The typical cause for this error is exporting a large project and not allowing Management Console’s packaging process to complete. There’s no status or progress bar for this process.

Starting in v9.7 the Management Console will wait for the backup file to be completely created before it will display a "Download" link so this error should not occur anymore.

For versions 9.6 and earlier, follow the steps below:

  1. Click Create Export
  2. Wait 2 to 5 minutes
  3. Then, click “Click to Download”.


Applies to:  

Product Version Category
Kofax RPA 9.6 and earlier Management Console