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Robot failed because authentication was enabled on RoboServer

Article # 3029972 - Page views: 50

Issue

Enabled RoboServer Authentication via Management Console - Admin - Settings.

When running the schedule after enabling user management, the following error occurs:
Robot failed because authentication was enabled on RoboServer



 

Cause

The User Configuration within Roboserver Settings is not configured.

Please refer to the topic "Request Authentication" within the RPA's Administrator's Guide.

 

Solution

1. Launch Roboserver Settings from the Windows Start menu.

2. Under Security tab, look for User Configuration.

3. Enable "Require RoboServer Authentication" and add the Authenticated Users.

4. Restart the services and Management Console

 

 

Level of Complexity 

Easy

 

Applies to  

Product Version Build Environment Hardware
RPA 11.0 and above