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Running a Kapow Kapplet fails

Article # 3036260 - Page views: 130

Issue

This article provides more detail about one particular root cause that could cause a Kapow Kapplet execution to fail.

When running the Kapplet, it briefly shows "Server offline" under "Result History" and then this changes to "FAILED".

If the robot run by the Kapplet is run on a RoboServer (from Management Console) or in Design Studio, it runs without issues.

 

Cause

The Kapplet was created in a project that doesn't have a Service Cluster configured.

 

Solution

  1. Find out in what project was the Kapplet created:
    1. From Kappzone, click on the Edit button corresponding to this Kapplet
    2. Go to "IDENTITY" and note the project name
  2. Configure the Service Cluster on the project:
    1. Go to the Management Console --> Admin --> Projects
    2. Click the Edit button corresponding to the projects (the one that contains the failing Kapplet)
    3. go to the "Services" tab
    4. Configure the "Service Cluster" (this will be the cluster on which the robot will run when started by the Kapplet)
    5. Click "OK" to save the settings
  3. Go back to Kappzone and re-execute the Kapplet

 

Level of Complexity 

Moderate

 

Applies to  

Product Version Build Environment Hardware
Kofax RPA All      

References

Keywords: Kapow Kapplet, Kapow, Robotic Process Automation

 

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