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Kofax

Schedule could not start - invalid object name 'SEQ GEN SEQUENCE'

307750

Symptom: 

  • Schedules will not start in the Management Console. The error message seen in Management Console is only "Could not start schedule" but in the Management Console log files, the stack trace will show an error containing "Invalid object name 'SEQ_GEN_SEQUENCE'.

(and/or)

  • Exporting projects will show an error message about an "Invalid object name 'SEQ_GEN_SEQUENCE'

export failed.png

Cause: 

The logging database does not contain the object 'SEQ_GEN_SEQUENCE' because it was created by an older version of Kapow (10.2 or earlier).

Resolution: 

Create a new logging database and use it in the RoboServer Log Database (Management Console > Admin > Settings) instead of the old logging database.

Applies to:  

Product Version Category
Kapow 10.3 - 10.5 All

 

Author:  Irvin Huang