Some files from BOX cannot be downloaded by using Chromium
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Issue
Some files from BOX cannot be downloaded by using Chromium.
ZIP files with a size bigger than 25KB and TEXT files with a size bigger than 4B have the same problem. However, the size and the type of the file doesn't seem to be related to this issue.
Cause
The possible root cause for this issue is that the TLS/SSL setting for the website (https://www.box.com) and the service responsible for the download (https://public.boxcloud.com/) are different.
Solution
The issue is solved by modifying the security setting about TLS/SSL of the server.
Level of Complexity
Moderate
Applies to
Product | Version | Build | Environment | Hardware |
---|---|---|---|---|
Kofax RPA | 10.7.0.4 |
References