The Export Failed: Export has not completed

Issue

When I try to export my Management Console project, this error occurs “The Export Failed: Export has not completed”?

Solution

The typical cause for this error is exporting a large project and not allowing Management Console’s packaging process to complete. There’s no status or progress bar for this process.

Starting in v9.7 the Management Console will wait for the backup file to be completely created before it will display a "Download" link so this error should not occur anymore.

For versions 9.6 and earlier, follow the steps below:

1. Click Create Export
2. Wait 2 to 5 minutes
3. Then, click “Click to Download”.

Level of Complexity 

Moderate

Applies to  

References

Add any references to other internal or external articles