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Kofax

The license key is invalid for this version. Please request a new license key for the correct version

Article # 3048274 - Page views: 61

Issue

Partner/Customer receive error " The license key is invalid for this version. Please request a new license key for the correct version" when applying the license on RPA 11.3 MC

They face no issue when applying the same license detail on RPA 11.1x MC

Solution

Request for a new license key, our Licensing team can help with this.
Please reach out to your responsible Sales Support Representative (SSR).
You can request this by email. Please add full contact and license information to the email request.
o   For AMS:   SSR.AMS@kofax.com
o   For EMEA: SSR.EMEA@kofax.com
o   For APAC: SSR.APAC@kofax.com

You can also refer to the below page for the same email contact.
https://www.kofax.com/contact-us/licensing-renewals

 

Level of Complexity 

Easy

 

Applies to  

Product Version Build Environment Hardware
RPA 11.3      

References

Add any references to other internal or external articles

 

Article # 3048274
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