The license key is invalid for this version. Please request a new license key for the correct version
Issue
Partner/Customer receive error " The license key is invalid for this version. Please request a new license key for the correct version" when applying the license on RPA 11.3 MC
They face no issue when applying the same license detail on RPA 11.1x MC
Solution
Request for a new license key, our Licensing team can help with this.
Please reach out to your responsible Sales Support Representative (SSR).
You can request this by email. Please add full contact and license information to the email request.
o For AMS: SSR.AMS@kofax.com
o For EMEA: SSR.EMEA@kofax.com
o For APAC: SSR.APAC@kofax.com
You can also refer to the below page for the same email contact.
https://www.kofax.com/contact-us/licensing-renewals
Level of Complexity
Easy
Applies to
| Product | Version | Build | Environment | Hardware |
|---|---|---|---|---|
| RPA | 11.3 |
References
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