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Wrong directory displayed when "Open log directory" of DeviceAutomationService is clicked.

Article # 3011217 - Page views: 534

3011217

Question / Problem: 

When the DAS is started as an administrator, the log file of the administrative user is opened when looking at a log file or the directory.

 

However, if there is a different user logged into and looking at the DAS log the log will be for that user not the administrator who started the process.

 

This can lead to confusion in that the user is expecting to see the admin log rather than the current logged in user log.
 

Answer / Solution: 

This is identified as TFS bug 1302459 that the log should always be of the user who started the service.

There is no release number identified yet nor is there a workaround for this problem.

 

Applies to:  

Product Version Category
Kofax RPA 10.3 Trouble Shooting

 

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