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v10.6 - "Change Default OCR Language" of Desktop Automation Service does not work

Article # 3020823 - Page views: 330


Question / Problem: 

I configured the language of my Desktop Automation Service by following below in the guide but the new language is not shown at the 
OCR tab.

1. Download the .traineddata file for the required language from the
   For example, the file for the French language is fra.traineddata. 

2. Copy the downloaded trained data file to DesktopAutomationService\lib\tessdata in the Desktop Automation service installation folder.

          Example: C:\Program Files (x86)\Kapow DesktopAutomation 10.1.0 x32\DesktopAutomationService\lib\tessdata 

3. Right-click the Desktop Automation icon in the notification area and select Configure. 

4. Click the OCR tab and select a language in the Default OCR language list. Click Save and Restart.

Answer / Solution: 

Step #2 above is not correct on RPA version 10.6.
You need to copy .traineddata file into C:\ProgramData\Kofax RPA\<version>\lib\tessdata folder insted.
After you copy the .traineddata file, you need to shutdown the currently running Desktop Automation Service once and start it again.

Applies to:  

Product Version
RPA 10.6