Question / Problem:
How can the Kofax License Utility (KSALicenseUtility.exe) be enabled for use on a Kofax TotalAgility system?
Answer / Solution:
When troubleshooting certain licensing issues, it may be necessary to use the Kofax License Utility (KSALicenseUtility.exe). However, when first run on a KTA system, it will show the following error:
 SALicClnt: The License Server cannot be found. Verify the registry key.
Enabling the utility
- Download EnableLicenseUtility.zip
- Extract the zip file to C:\ProgramData\Kofax\KSALic\Config\
- Import SALicClient.reg
- If needed:
- Edit SALConfig.xml to replace localhost with the address of the license server
- Edit SALConfig.xml to replace 3581 with the port of the license server
- The license utility is now usable
For more detailed explanations, see the following sections.
Running the utility
- The steps to enable the utility need to be performed on any system that needs to run it.
- The utility can be opened from the following path on a KTA App server:
- C:\Program Files\Kofax\TotalAgility\Licensing\KSALicenseUtility.exe
- The utility can be run from any system by copying the following folder from the KTA install source: \TotalAgility\Licensing\SDK\Client
- The Connected Stations tab shows information that is not visible in KTA’s License Statistics, and can be useful in troubleshooting certain license issues.
SALicClient.reg contains the following registry entry. This points to the folder that will contain SALConfig.xml.
Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SOFTWARE\Kofax\SALicClient] "SharedLicenseServerFileUnc"="C:\\ProgramData\\Kofax\\KSALic\\Config\\"
Note that if this key is not present, the license utility will fall back to looking in the 32-bit location:
SALConfig.xml needs to be in whichever folder is specified in the registry key, and contains the following:
<?xml version="1.0" encoding="utf-8"?> <licensing> <servers> <server port="3581" isEnterprise="False">localhost</server> </servers> <opts> <delaySeconds>30</delaySeconds> <totalTimeoutSeconds>300</totalTimeoutSeconds> <useDefaultWebProxy>False</useDefaultWebProxy> <remoteSite>False</remoteSite> </opts> </licensing>
Note that by default the file specifies a license server on localhost with the default port of 3581, but this can be edited to match the environment.