Skip to main content

Accounts Payable Agility - Log File Locations

Article # 306807 - Page views: 332

Applies To

  • Kofax Accounts Payable Agility: 2.x

Where can I find log files related to Accounts Processing Agility in my environment?

  • Accounts Processing Agility
    • AP_ERP_IMPORT job logs to the ImportService.log.

      <add name="FileLogger" type="System.Diagnostics.TextWriterTraceListener" initializeData="..\ImportService.log" traceOutputOptions="ThreadId, DateTime"/>

      • The default location is c:\ for this log file.
      • The default location can be changed in the web.config file in the APAgilityServices web services folder. The web.config file would have a line similar to below with the location of the log file:


  • The ERP Connector log is set in the AP Agility web.config file:


    <appender name="FileAppender" type="log4net.Appender.FileAppender">
      <param name="File" value="C:\APAgility2.3\erp_connector.log" />
      <param name="AppendToFile" value="true" />
      <maximumFileSize value="10MB" />
      <layout type="log4net.Layout.PatternLayout">
        <conversionPattern value="%d %level - %message%newline" />
      <filter type="log4net.Filter.LevelRangeFilter">
        <param name="LevelMin" value="DEBUG" />
        <param name="LevelMax" value="DEBUG" />
    <logger name="ERP_CONNECTOR_LOGGER">
      <appender-ref ref="FileAppender" />

  • If the LevelMin and LevelMax parameters are ERROR, try increasing the logging levels to DEBUG.
  • If no file is produced with DEBUG level logging, try changing the log file location specified by the File parameter.


  • Kofax TotalAgility Platform
    • The Windows Event Viewer log file contains details related to the TotalAgility Platform.


  • Was this article helpful?