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Kofax

*** Archive *** *** Archive *** Kofax TotalAgility - No Signers available when using a Generated Document in a SignDoc activity

Article # 3023475 - Page views: 218

Applies to

  • TotalAgility 7.5
  • TotalAgility 7.6
  • TotalAgility 7.7

Issue

When opening a project in the Transformation Designer, a warning like below appears.

clipboard_eef2e77042eb590dc8bf062e727b411a4.png 

Cause

A capture project is made up of 2 parts, the training set and the project folders (without training sets).  Each part of this can be a a maximum of 2048 MB in size.  If one part is close to this size, we get the above warning.

The maximum file size is defined in the web.config setting MaxCaptureProjectSize.  This setting should not be increased as IIS has a 2GB limitation on file uploads.  This setting can be decreased if required.  For example, in an OPMT environment this value can be decreased to prevent tenants uploading large capture projects.

Solution

If you are affected by this Warning, the simples solution is to remove some unneeded or large samples from your training set.