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Link Users availability status in Outlook to a KTA Resource availability

Article # 3024459 - Page views: 131


Question / Problem: 

If I go to Outlook calendar and for a particular date (hit right click on the date and click "Show As" > Select Busy or In Meeting and set it as availability status for that day.

Is there any available feature within TotalAgility, where the software can retrieve that individual's availability through Outlook calendar.

Answer / Solution: 

Currently, there is no method to link a User's Outlook status to a KTA Resource.  

The following Enhancement Request has been submitted for this feature.  It will be reviewed and considered for future versions.

Enter How to here:

  1. How to Step 1
  2. How to Step 2
  3. How to Step 3


Applies to:  

Product Version
KTA 7.9 and below



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