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*** Archive *** KTA 7.1 - . Error: ‘Net connection to share \\servername\FolderName with user NAdmin could not be added, error=1312’

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Article # 301931 - Page views: 211

Summary

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Question/Problem:

Getting error: ‘Net connection to share \\servername\FolderName with user NAdmin could not be added, error=1312’ from the Import connector. This error is thrown while testing credentials for File import settings.

Answer/Solution:

Change the Kofax Import Monitor Connector services from local system to local admin account.

Keywords: KIC, MC, Watched