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Color Scans are taking a long time to scan and process into the scan page.

Article # 3036324 - Page views: 18

Question/Problem:

Color Scans are taking a long time to scan and process into the scan page.

Answer/Solution:

Install the Scan Agent Service.  

 

The Scan Agent Service is an asynchronous upload capability, which allows scan operator to continue onto the next batch, without needing to wait for the previous scan job to complete upload.

 

 


This service is useful in remote scanning scenarios, where the scan station has limited network bandwidth the main TotalAgility (KTA) site.

 

 


The capability allows scan operator to keep up with physical scanning throughput, while image upload is done in the background, thus enhancing the scan operator efficiency.

 

 

This feature is only available for Scan Create New Job forms.

 

 


A Scan Create New Job form automatically uses the asynchronous image upload mode if it detects Scan Agent Service installed on the scan station. Otherwise, it uses the synchronous image upload mode if the Scan Agent Service is not detected.
 

Level of Complexity 

Moderate

Applies to  

Product Version Build Environment Hardware
KTA

7.5

7.6

7.7

7.8

7.9

     

References

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