Skip to main content
Kofax

Kofax TotalAgility - WorkQueue is only showing 50 rows

Applies To

  • Kofax TotalAgility 7.6
  • Kofax TotalAgility 7.7

Scenario

When loading the WorkQueue, only 50 rows are displayed.  However, the Retrieval Limit set in the WQ query is 100.

Solution

The default number of rows to return in the WorkQueue is set to 50.  This takes precendence over the Retrieval Limit  configured in the WQ query.  This can be configured in System Settings -> SLA & Work Assignments.  The property is called Max rows to return

clipboard_eb12665d2dfb53c123cae45848ff47d67.png

You will be prompted to Restart IIS, Core Worker Service & Streaming Service for this change to take affect