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Streaming Service fails to start on KTA 7.9

3031643

Question / Problem: 

Streaming service fails to start if the user account under which the service runs is not a member of the administrators group.

Answer / Solution: 

If the user under which the Streaming Service runs is not a member of the Administrators group, the service may fail to start. There are steps to follow to resolve this issue in the Installation Guide on page 100. However, there is a further service URL which is not mentioned in the guide. It is necessary to also run the following command:

netsh http add urlacl url=http://+:%portnumber%/TotalAgility/ Services/Sdk/PackageStreamingService.svc user=%domainuser%

Where %portnumber% should be substituted with the port number used and %domainuser% should be substituted with the non-admin account.

After this additional command has been run, the service should start.

Applies to:  

Product Version
KTA 7.9