Question / Problem:
We are seeking an option to automatically refresh the work queue page every few minutes. When looking through the settings, we do not see a refresh option for the pages. The users had this with a previous instance of Kofax at our site and would like for us to have that back. Is there anywhere we can configure this specifically for the work queue only
Answer / Solution:
This can be found by login into the KTA Designer->System settings->Work Process as shown below:
For individual forms this can also be set at the location below:
Enter How to here:
- Log into KTA designer.
- Click on Form Designer
- Unlock and Select the intended form you need to refresh
- Click on the Properties of the form and make the changes as shown below:
- Re-Release the form.