Export Package with Export Connector Mappings
Issue
When troubleshooting Export connector issues, it may sometimes require a package export containing the customer's export mappings to ensure that support are testing like-for-like, customers may also want to promote the Export Connector configurations through their environments, this KB describes how to create and export the package
Solution
Process Versions
If the same version of the process exists on the target environment, the export connector mappings will not be imported/updated
This is because the Export Connector mappings are linked to the business process
Release the process on the source environment before creating the package
Creating & Exporting the package
When in the Create Package screen,
Add the Process that contains the Export node (this should auto-add any associated artefacts)
On the Export Options tab, check the box for Connector Mappings:
Optional Step
If you wish to edit the Export configurations before creating the package, please also perform these steps:
NOTE: You can edit the Export configurations on the target environment without needing to create a Deployment configuration
Click on the Deployment Configuration tab and create a new Deployment:
When added, you will see it listed on the 'Deployment Configuration' tab:
When Exporting the package, ensure that you select the deployment from the dropdown:
Importing the Package on the target environment
When Importing the package on the target environment, ensure that the Connector Mappings checkbox is checked:
Level of Complexity
Easy
Applies to
Product | Version | Build | Environment | Hardware |
---|---|---|---|---|
Kofax TotalAgility | v7.5 + |
References