How do we disable / turn off Document Conversion in message Connector

Issue

How to disable / turn off Document Conversion in message Connector.

Cause

Customer wants to have KTA to do the image conversion instead of KTA.

 

Solution

• Open KTA Designer
• Select "Integration" from the Designer list
• Then :"Import Settings"
• select the Import name from the list
• The the section "Import Sources", highlight the Name from the list and click on the pencil to edit
• Under "Update import sources" there is a list of all settings... Check "Import Content" 
• Then changed "Import Content" to "None" value
• Save it and restart the Message Connector Services

Level of Complexity 

Easy

 

Applies to  

Product	Version	Build	Environment	Hardware
KTA	7.9

 

References

Add any references to other internal or external articles

 

 

 

Article # 3038487