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Install WebCapture Service as a Windows Service for Use with KTA

Article # 3041322 - Page views: 26

Issue

How to install WebCapture Service as a Windows Service so multiple users can use it on the same machine.

 

Cause

By default, when the WebCapture Service is installed from the KOfax TotalAgility Scan form, the installation is performed "per user".  However, WebCapture Service can be installed as a Windows Service which allows multiple users to use it when they are logged into the scan station.

 

Solution

To install WebCapture Service as a Windows service:

  1. On the scan station, open the Command Prompt "as administrator"
     
  2. Navigate to the folder on the scan station that contains the Kofax.WebCapture.Installer.msifile
     
  3. Run the following command:
    msiexec /I Kofax.WebCapture.Installer.msi INSTALLASSERVICE=1
     
  4. Use the Services utility to confirm that Kofax WebCapture Service is running as a service
Tip-Icon.png

If WebCapture Service was previously installed on the scan station per-user, the installer, Kofax.WebCapture.Installer.msimay still be located in the user's Downloads folder.

 

If WebCapture Service has never been installed on the station, Kofax.WebCapture.Installer.msican be copied from the Kofax TotalAgiltiy installation location on the TotalAgility server:

\Kofax\TotalAgility\Agility.Server.Web\Forms\Controls\Capture\external\webcapture

Level of Complexity 

Moderate

 

Applies to  

Product Version Build Environment Hardware
Kofax TotalAgility 7.10
7.9
7.8
7.7
7.6
7.5
ALL Scan Station N/A

References

N/A

 

Article # 3041322
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