MFP Emulator Debug Logs KTA 7.9 and higher
Article # 3045624 - Page views: 36
Issue
How to enable, view, and collect MFP Emulator Debug Logs when using the MFP Emulator for Kofax TotalAgility 7.9 or higher.
Cause
In Kofax TotalAgility 7.9 and higher, the MFP Emulator must be manually configured to generate Debug logs. Once configured, the current log file is called KfsMfpDemo.log
and older log entries are stored in up to 10 archive log files (KfsMfpDemo.log.1
, KfsMfpDemo.log.2
, etc.)
Solution
To configure the KTA 7.9 and higher MFP Emulator to generate Debug logs:
- Navigate to the folder where
MFP_Emulator.exe
is stored
- Open
MFP_Emulator.exe.config
in a text editor such as Notepad
- In the
system.diagnostics
section, locate and uncomment the following lines:
Before:<!--<trace autoflush="false" indentsize="4"> <listeners> <add name="KfsMfp.log" type="System.Diagnostics.TextWriterTraceListener" initializeData="KfsMfpDemo.log" /> <remove name="Default" /> </listeners> </trace>-->
After:<trace autoflush="false" indentsize="4"> <listeners> <add name="KfsMfp.log" type="System.Diagnostics.TextWriterTraceListener" initializeData="KfsMfpDemo.log" /> <remove name="Default" /> </listeners> </trace>
- Save the changes to
MFP_Emulator.exe.config
- Restart the MFP Emulator
- Open
KfsMfpDemo.log
in a text editor such as Notepad to view the most current log entries
- Open
KfsMfpDemo.log.1
,KfsMfpDemo.log.2
or any otherKfsDemo.log.n
archive file in a text editor such as Notepad to view older log entries.
If Kofax Technical Support requests MFP Emulator logs, please zip up
KfsMfpDemo.log
and all archiveKfsMfpDemo.log.n
files and attach the zip package to the Support Case.
Level of Complexity
Easy
Applies to
Product | Version | Build | Environment | Hardware |
---|---|---|---|---|
Kofax TotalAgility | 7.10 7.9 |
ALL | ALL | N/A |
References
- MFP Emulator Debug Logs (for Kofax Front Office Server (KFS) 4.3 and Kofax TotalAgility (KTA) 7.8 and lower)
Article # 3045624