MFP Emulator Debug Logs KTA 7.9 and higher

Issue

How to enable, view, and collect MFP Emulator Debug Logs when using the MFP Emulator for Kofax TotalAgility 7.9 or higher.

Cause

In Kofax TotalAgility 7.9 and higher, the MFP Emulator must be manually configured to generate Debug logs.  Once configured, the current log file is called KfsMfpDemo.log and older log entries are stored in up to 10 archive log files (KfsMfpDemo.log.1, KfsMfpDemo.log.2, etc.)

Solution

To configure the KTA 7.9 and higher MFP Emulator to generate Debug logs:

1. Navigate to the folder where MFP_Emulator.exe is stored
    
2. Open MFP_Emulator.exe.config in a text editor such as Notepad
    
3. In the system.diagnostics section, locate and uncomment the following lines:
   Before:

   <!--<trace autoflush="false" indentsize="4">
         <listeners>
           <add name="KfsMfp.log" type="System.Diagnostics.TextWriterTraceListener" initializeData="KfsMfpDemo.log" />
           <remove name="Default" />
         </listeners>
       </trace>-->

   After:

   <trace autoflush="false" indentsize="4">
         <listeners>
           <add name="KfsMfp.log" type="System.Diagnostics.TextWriterTraceListener" initializeData="KfsMfpDemo.log" />
           <remove name="Default" />
         </listeners>
       </trace>
   

   
    
4. Save the changes to MFP_Emulator.exe.config
    
5. Restart the MFP Emulator
    
6. Open KfsMfpDemo.log in a text editor such as Notepad to view the most current log entries
    
7. Open KfsMfpDemo.log.1, KfsMfpDemo.log.2 or any other KfsDemo.log.n archive file in a text editor such as Notepad to view older log entries.

If Kofax Technical Support requests MFP Emulator logs, please zip up KfsMfpDemo.log and all archive KfsMfpDemo.log.n files and attach the zip package to the Support Case.

Level of Complexity 

Easy

Applies to  

References

• MFP Emulator Debug Logs (for Kofax Front Office Server (KFS) 4.3 and Kofax TotalAgility (KTA) 7.8 and lower)