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Kofax

Kofax TotalAgility v7.8.0.R2: Error occurred while executing script or method after upgrading from 7.8.0. R2 to 7.8.0.5

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Problem: 

When upgrading TotalAgility from 7.8.0 R2 to 7.8.0.5, applying any fix packs earlier than 7.8.0.6 on 7.8.0 R2 resulted in incorrect working environment and jobs were suspended on extraction with the following error: " Error occurred while executing script or method. Could not load file or assembly Atalasoft.Shared...."

Solution: 

This is a known issue as documented on page 42 of the KTA 7.8 Release Notes.

Apply fix pack TotalAgility 7.8.0.6 or later.  

Fix Pack 7.8.0.6 and above can be directly applied against any previous version of the 7.8.0.R2 fix pack without any need to uninstall or revert the current fix pack version.

 

Applies to:  

Product Version
KTA 7.8.0.R2