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Kofax

Other version of KTA already installed on this machine error when upgrading KTA

3024239

Question / Problem: 

When attempting to upgrade from one version to a higher version of KTA, the following error is encountered:

Other version of KTA already installed on this machine. Setup cannot continue.

2020-10-05_19-49-44.jpg

Answer / Solution: 

This error can be caused if attempting to install the wrong installation .exe.  Ex. The current installation is a standalone on-premise and you attempt to run the installer for the OPMT installation media.

 

Applies to:  

Product Version
KTA All