Question / Problem:
A KTA process will launch a Kapow robot. Somehow during robot’s run, KTA received Canceled notification and for some reason second Kapow robot is spawned.
Is this a timing issue and how it can be mitigated?
See, from the case:
Answer / Solution:
Yes, it is a timing issue.
To change the amount of time used for the timeout, you should actually set the Target Duration value on the General tab of the activity’s settings.
Reference #5 and #6 here:
You also have the option of globally raising the limit by adjusting the “CoreWorkerActivityTimeoutIntervalInMinutes” value in the Core Worker config file (C:\Program Files\Kofax\TotalAgility\CoreWorkerService\Agility.Server.Core.WorkerService.exe.config). Though it’s better to only use the Targeted Duration setting on the activities that you actually expect to run long.