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MFP Client Log Location in KTA

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Question / Problem: 

How to access the MFP Client Logs in KTA 7.x:

Answer / Solution: 

MFP Client Logs are stored in the KTA database and can be downloaded from the Devices screen in KTA Designer.

To download MFP Client Logs from the KTA Database:

  1. Log into the KTA Designer and navigate to
    KTA 7.5 and lower:
      System | Devices
    KTA 7.6 and higher:
      System | System Settings | Capture | Devices 
  2. Click the link for the MFP Device
  3. Click Download Log
  4. Save the log to the local PC

 

Applies to:  

Product Version
KTA 7.3
  7.4
  7.5
  7.6
  7.7
  7.8

 

 

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