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KIC No Passive Inputs - SSL Errors in Log

Article # 3041531 - Page views: 56

Issue

No emails are being processed and Passive Inputs are not showing in the Message Connector Configuration.

KTAPassiveinputs2.png

Cause

The Message Connector log is showing the following error:

24/12:44:52.878 (0544/28ec/0006) {"ComponentListener" 0x73f770} Accept failed with Error 537923082: SSL_accept error 0 (null) (Cat=Error, Obj=Socket, Mod=M_Ssl)

 

Solution

The solution is to stop and restart Kofax Message Connector and Kofax Total Agility Core Worker services 

 

Level of Complexity 

Easy

 

Applies to  

Product Version Build Environment Hardware
KTA 7.6 +      

References

Add any references to other internal or external articles

 

Article # 3041531
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