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Does the license server need to be upgraded?

Article # 3035549 - Page views: 50

Issue

Does the Kofax TotalAgility license server need to be upgraded when Kofax TotalAgility is being upgraded?

Solution

Where the License Server is installed locally on the App Server for example,
The license server will automatically be upgraded when KTA is upgraded therefore no manual intervention is required to upgrade the license server

Where the License Server is installed remotely on its own server, 
The license server will need to be updated separately from KTA, however, there is no direct upgrade for the KSALicServerSetup.msi

To do update it, first uninstall the existing license service on the Licenser Server using the KSALicServerSetup.msi for the current version,
This can be found in the \\InstallationMedia\TotalAgility\Licensing\Installs folder

Then navigate to the \\TotalAgility\Licensing\Installs folder within the KTA installation media for the version you are upgrading to
Copy the KSALicServerSetup.msi to your remote License Server
Run the msi to install the new version of the License Server

This should be done when no users are online

Level of Complexity 

Easy

Applies to  

Product Version Build Environment Hardware
Kofax TotalAgility v7.x      

References

 

 

Article # 3035549
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