Exclusion list for Antivirus or Exclude folders and services from antivirus scan
Article # 3035189 - Page views: 591
Issue
Which Windows folders and services need to be in an Anti-Virus Exclusion List?
Solution
In your antivirus application, add the following TotalAgility folders (include subfolders) to the list of items which are excluded from scanning.
The paths below are used by KTA, and can cause issues if Anti-Virus software prevents KTA from reading/writing to them.
Web/App server
Folders (include sub folders)
- \\Program Files\Kofax
- \\Program Files (x86)\Kofax
- \\Program Files (x86)\Common Files\Kofax
- \\ProgramData\Kofax
Services
- \\Program Files (x86)\Kofax\KIC-ED\MC\bin\MC_Master.exe
- \\Program Files\Kofax\TotalAgility\LicenseServer\KSALicenseService.exe
- \\Program Files\Kofax\TotalAgility\CoreWorkerService\Agility.Server.Core.WorkerService.exe
- \\Program Files\Kofax\TotalAgility\CoreWorkerService\Agility.Server.Core.ExportService.exe
- \\Program Files\Kofax\TotalAgility\CoreWorkerService\Agility.Server.StreamingService.exe
Transformation server
Folders (include sub folders)
- \\Program Files\Kofax
- \\Program Files (x86)\Kofax
- \\Program Files (x86)\Common Files\Kofax
- \\ProgramData\Kofax
Services
- \\Program Files\Kofax\SearchMatchingServer\Kofax.KSMS.Service.exe
- \\Program Files\Kofax\SearchMatchingServer\Kofax.KSMS.ServerBrowserService.exe
- \\Program Files\Kofax\TotalAgility\Transformation Server\Kofax.CEBPM.CPUServer.ServiceHost.exe
Reporting server
Folders (include sub folders)
- \\Program Files\Kofax
- \\Program Files (x86)\Kofax
- \\ProgramData\Kofax
Services
- \\Program Files\Kofax\TotalAgility\Reporting\Kofax.CEBPM.Reporting.TAService.exe
Level of Complexity
Easy
Applies to
| Product | Version | Build | Environment | Hardware |
|---|---|---|---|---|
| KTA | 7.10 |
Article # 3035189