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Kofax

Exclusion list for Antivirus or Exclude folders and services from antivirus scan

Article # 3035189 - Page views: 270

Issue

Which Windows folders and services need to be in an Anti-Virus Exclusion List?

Solution

In your antivirus application, add the following TotalAgility folders (include subfolders) to the list of items which are excluded from scanning.

The paths below are used by KTA, and can cause issues if Anti-Virus software prevents KTA from reading/writing to them. 

Web/App server 

Folders (include sub folders)

  • \\Program Files\Kofax
  • \\Program Files (x86)\Kofax
  • \\Program Files (x86)\Common Files\Kofax
  • \\ProgramData\Kofax

Services

  • \\Program Files (x86)\Kofax\KIC-ED\MC\bin\MC_Master.exe
  • \\Program Files\Kofax\TotalAgility\LicenseServer\KSALicenseService.exe
  • \\Program Files\Kofax\TotalAgility\CoreWorkerService\Agility.Server.Core.WorkerService.exe
  • \\Program Files\Kofax\TotalAgility\CoreWorkerService\Agility.Server.Core.ExportService.exe
  • \\Program Files\Kofax\TotalAgility\CoreWorkerService\Agility.Server.StreamingService.exe
Transformation server

Folders (include sub folders)

  • \\Program Files\Kofax
  • \\Program Files (x86)\Kofax
  • \\Program Files (x86)\Common Files\Kofax
  • \\ProgramData\Kofax

Services

 

  • \\Program Files\Kofax\SearchMatchingServer\Kofax.KSMS.Service.exe
  • \\Program Files\Kofax\SearchMatchingServer\Kofax.KSMS.ServerBrowserService.exe
  • \\Program Files\Kofax\TotalAgility\Transformation Server\Kofax.CEBPM.CPUServer.ServiceHost.exe
Reporting server

Folders (include sub folders)

  • \\Program Files\Kofax
  • \\Program Files (x86)\Kofax
  • \\ProgramData\Kofax

Services

  • \\Program Files\Kofax\TotalAgility\Reporting\Kofax.CEBPM.Reporting.TAService.exe

 

Level of Complexity 

Easy

Applies to  

Product Version Build Environment Hardware
KTA  7.10      

 

Article # 3035189
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