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Kofax

Selected Scanner settings are not compatible with current scanner

3024837

Question / Problem: 

When we scanning a document we got an error below.
Selected Scanner settings are not compatible with current scanner. Do you want to continue?

Answer / Solution: 

The error happens when image size does not match with the size your scanner supports.
Please try to change the Orientation of the scanner/vrs profile to Portrait.
If that does not work, please check the size of the image and adjust the scanner setting.

Applies to:  

Product Version
KTA 7.x