Question / Problem:
The following error sometimes appears in TotalAgility (KTA) Doc Review when classifying documents.
"Error in Document Review: Cannot process online learning folder(s) - Cannot Access fields or extensions because they were not intentionally loaded from the database."
What causes this error and is there a fix?
Answer / Solution:
This error is a known issue and a fix was generated and included in KTA version 18.104.22.168 (fix pack 2 for service pack 1). Here is the submitted bug report.
Bug 1076271: [22.214.171.124] COD 7995 - Cannot process online learning folder(s) intermittently in Document Review
Applying the latest service and fix pack for all versions of KTA 7.3 and higher will include this fix.