[7001] SALicClnt: The transaction log for database 'XXX' is full due to 'LOG_BACKUP'
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Issue
When attempting to access a Tenant in an OPMT (On Premise Multi Tenant) environment, the following error is observed:
License error:
[7001] SALicClnt: The transaction log for database 'XXX' is full due to 'LOG_BACKUP'.
After this error, then the License activation window will be presented.
Cause
As the error notes, this is caused by the SQL Log Backup being full.
Solution
The SQL Log Backup file(s) will need to be shrunk, cleared out and/or deleted. Technical support does not provide recommendations on how and the best ways to do this. Contact your database administrator to address this.
Level of Complexity
Easy
Applies to
| Product | Version | Build | Environment | Hardware |
|---|---|---|---|---|
| KTA | All |
References
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