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[7001] SALicClnt: The transaction log for database 'XXX' is full due to 'LOG_BACKUP'

Article # 3040371 - Page views: 94

Issue

When attempting to access a Tenant in an OPMT (On Premise Multi Tenant) environment, the following error is observed:

 

License error:

[7001] SALicClnt: The transaction log for database 'XXX' is full due to 'LOG_BACKUP'.

 

After this error, then the License activation window will be presented.

Cause

As the error notes, this is caused by the SQL Log Backup being full.

 

Solution

The SQL Log Backup file(s) will need to be shrunk, cleared out and/or deleted.  Technical support does not provide recommendations on how and the best ways to do this.  Contact your database administrator to address this.

 

Level of Complexity 

Easy

 

Applies to  

Product Version Build Environment Hardware
KTA All      

References

Add any references to other internal or external articles

 

Article # 3040371